About Randalls
Our services are designed to support individuals, families, trustees, business owners and organisations through long term planning, investment and complex financial decisions.
Who we are
Randalls is an independent wealth management firm providing long term financial planning and investment management to individuals, families, trustees, business owners and organisations.
We take a deliberate, thoughtful approach to our work. Every relationship begins with understanding the person, family or organisation behind the capital, and the responsibilities, ambitions and decisions that come with it. From there, we design plans and portfolios intended to support those objectives over decades, not market cycles.
Our work is grounded in evidence, experience and rigorous forecasting, but guided by a simple belief: wealth should serve life, not the other way around.
What will you do?
What sets us apart?
Our approach is defined by a small number of qualities that guide how we work and the experience our clients receive.
Value for money
Our focus is on delivering thoughtful, long-term advice that justifies its cost over time. Fees are transparent, agreed in advance and aligned with the value of the work we do for our clients.
Exceptional long-term forecasting
Forecasting sits at the centre of our planning and investment process. Our proprietary models, developed in collaboration with the University of Bristol, allow us to assess long-term risks, returns and trade-offs with depth and discipline.
Radical Honesty
We are open about uncertainty, limitations and trade-offs. Advice is given plainly and without over-confidence, so clients can make decisions based on realistic expectations rather than promises.
Personalised advice
Every plan is shaped around the client’s specific circumstances and objectives. This allows advice to remain genuinely personal and independent of prevailing market narratives.
Concierge style service
We provide a high-touch, relationship-led service with direct access to your adviser. Administration, coordination and ongoing oversight are handled carefully and efficiently, allowing clients to focus on their wider priorities.
Clarity in communication
Complex ideas are explained in clear, accessible language. We take care to ensure clients understand both the reasoning behind decisions and how strategies are expected to work over time.
Diverse expertise and experience
Our team brings together a broad range of professional backgrounds, qualifications and perspectives. This depth allows us to support clients across planning, investment, governance and complex decision making.
Rigorous governance and due diligence
Investment decisions are supported by formal governance structures, research processes and oversight. This discipline ensures portfolios are constructed and managed consistently, responsibly and with care.
Independent and unrestricted advice
We are not tied to specific products, providers or investment solutions. This independence allows us to recommend strategies and structures that are appropriate for each client’s circumstances.
The people behind Randalls
Fequently Asked Questions
Isaac is a Director, Chartered Wealth Manager and Chair of the Investment Committee. He has worked in wealth management for 20 years, helping private clients, trusts and invested organisations meet their financial goals. His qualifications include the Chartered Wealth Manager Qualification, Diploma in Financial Planning, MSc Finance in Quantitative Finance, and the Chief Investment Officer Program at Columbia University in New York. Outside of work, Isaac enjoys spending time with family and friends, ideally on a beach in Devon or Cornwall, as well as watching sport and playing pickleball.
Graham joined Randalls in 2024 and supports clients with tailored financial solutions, helping to build strong long term relationships through a practical and client focused approach. He has worked in financial services since 1999 when he joined Lloyds Bank and brings extensive experience in client relationship management and personalised advice. Graham holds a Diploma in Regulated Financial Planning. Outside of work, he enjoys spending time in the South West and relaxing with family, friends and his dog Ned.
Paul is a Financial Adviser and Client Account Manager and also liaises with various professional introducers. He has worked in financial services for 35 years and has been advising private clients for around 25 years across areas including life insurance, investments and pensions. His qualifications include the Diploma in Financial Planning, Certificate in Equity Release, Certificate in Mortgage Advice, Certificate in Financial Planning and Lifetime Mortgage Activities, and Award in Long Term Care Insurance. Outside of work, Paul is an armchair sports fan and can often be found in the garden with a power tool, whether that is a lawn mower or a chainsaw.
Toni is a Client Account Manager and Line Manager. She spent eight years at HSBC in a variety of roles, from cashier to supporting Financial Advisers, followed by three years working for McLaren Racing at the McLaren Technology Centre in Surrey. She has now been with Randalls for the past eight years. Toni has completed her Diploma in Regulated Financial Planning and is currently studying towards the Advanced Diploma in Financial Planning with the aim of becoming a Chartered Financial Adviser. Outside of work, she enjoys drawing, dance fitness and spending time with her husband and three children, when the teenagers allow it.
Steph works as a Wealth Administrator. Before joining Randalls, she spent 15 years in dental nursing before making a career change into financial services. Outside of work, Steph enjoys the gym, netball, swimming, travelling, running and spending time with family.
Steve is a Finance Consultant with more than 50 years of experience in financial services. He began his career with Lloyds Bank in 1974 at the age of 18 and has remained in finance throughout his working life, continuing to support clients and businesses on a part-time basis today. Over the course of his career, he has witnessed and navigated significant economic and market events, including periods of double-digit inflation, energy crises, banking and stock market turmoil, and the rise and fall of the dot-com bubble. His experience has given him a unique perspective on the changing financial landscape and the importance of adapting to new challenges and technologies. Outside of work, he is a keen film enthusiast.
Tim is the Compliance Consultant for Randalls and is responsible for creating, implementing and maintaining programmes to ensure ongoing compliance with FCA rules and regulations. He worked for Lloyds Bank for 23 years, starting as a junior and progressing to Risk Manager. He then moved into office management with responsibility for the compliance function for 12 advisers before joining Randalls. Outside of work, Tim helps his son with electrical work when needed and enjoys spending time with his two grandsons and taking long walks in The New Forest with his wife.
Sara is the Office Manager and helps ensure the office runs smoothly and efficiently. She has worked in the financial sector for over 40 years, beginning in London and Manchester during the 1980s, before joining HSBC Bank throughout the 1990s and early 2000s. Sara has been with Randalls since 2018. Outside of work, she enjoys golf and holidays.
Tegan works in advisor support, helping with the day to day running of client services and administration. She previously worked in banking for four years before moving into the financial advising industry with Randalls. Tegan is currently studying for her Diploma in Regulated Financial Planning. Outside of work, she enjoys baking.
Frequently asked questions?
Who do you typically work with?
Our work supports individuals, families, trustees and invested organisations whose financial lives involve responsibility, choice and long-term thinking. Clients often come to us at a point of change or progression, not because they know exactly what they need, but because they want a more structured and purposeful way forward.
How is your approach different?
Our approach begins with life, not markets or products. We focus on understanding what a good life looks like for you, then build a long term plan and portfolio to support that. Forecasting, evidence and disciplined thinking sit at the centre of our work, but always in service of real decisions and real outcomes. The result is advice that is structured, personal and grounded in purpose rather than driven by short term market noise.
Do you try to predict markets?
We do not try to predict short term market movements. Markets are inherently unpredictable in the short run, and attempting to forecast them with precision is unlikely to be reliable. Instead, we focus on understanding how assets are expected to behave over longer periods and how different scenarios may unfold probabilistically, allowing us to make well informed decisions without relying on guesswork.
What role does forecasting play in your advice?
Forecasting is central to how we plan and invest. It allows us to model a range of possible future outcomes and understand how different decisions may affect your long term objectives. Rather than relying on a single expected outcome, we consider good, expected and poor scenarios, helping you make decisions with a clear view of risks, trade offs and probabilities.
How involved will I be in decisions?
Your level of involvement is shaped around your preferences. Some clients want to be closely involved in decisions, while others prefer us to take more responsibility within an agreed framework. In all cases, we ensure you understand the reasoning behind decisions and feel confident in the direction being taken. The relationship is collaborative, with clarity and communication at its core.
Do you offer discretionary portfolio management?
Yes. We offer a Discretionary Model Portfolio Service, which can sit alongside your long term plan. This allows us to manage your portfolio on an ongoing basis, ensuring it remains aligned with your strategy without requiring your approval for each individual change. It is an optional service, used where it adds value. Investment decisions are made at the model portfolio level and applied consistently across clients invested in that model.
Are you independent?
Yes. We are independent and unrestricted in our advice. We are not tied to specific products, providers or investment solutions, which allows us to recommend what is most appropriate for your circumstances. This independence is an important part of ensuring advice remains objective and aligned with your best interests.
How do you measure success?
Success is measured by how well your plan supports the life it was designed for. This means assessing whether your portfolio behaves in line with expectations, whether your long term objectives remain achievable, and whether you feel confident in the decisions being made. It is not about chasing the highest returns, but about delivering outcomes that are consistent, reliable and aligned with your goals.
Frequently asked questions?
Our work supports individuals, families, trustees and invested organisations whose financial lives involve responsibility, choice and long-term thinking. Clients often come to us at a point of change or progression, not because they know exactly what they need, but because they want a more structured and purposeful way forward.
Our approach begins with life, not markets or products. We focus on understanding what a good life looks like for you, then build a long term plan and portfolio to support that. Forecasting, evidence and disciplined thinking sit at the centre of our work, but always in service of real decisions and real outcomes. The result is advice that is structured, personal and grounded in purpose rather than driven by short term market noise.
We do not try to predict short term market movements. Markets are inherently unpredictable in the short run, and attempting to forecast them with precision is unlikely to be reliable. Instead, we focus on understanding how assets are expected to behave over longer periods and how different scenarios may unfold probabilistically, allowing us to make well informed decisions without relying on guesswork.
Forecasting is central to how we plan and invest. It allows us to model a range of possible future outcomes and understand how different decisions may affect your long term objectives. Rather than relying on a single expected outcome, we consider good, expected and poor scenarios, helping you make decisions with a clear view of risks, trade offs and probabilities.
Your level of involvement is shaped around your preferences. Some clients want to be closely involved in decisions, while others prefer us to take more responsibility within an agreed framework. In all cases, we ensure you understand the reasoning behind decisions and feel confident in the direction being taken. The relationship is collaborative, with clarity and communication at its core.
Yes. We offer a Discretionary Model Portfolio Service, which can sit alongside your long term plan. This allows us to manage your portfolio on an ongoing basis, ensuring it remains aligned with your strategy without requiring your approval for each individual change. It is an optional service, used where it adds value. Investment decisions are made at the model portfolio level and applied consistently across clients invested in that model.
Yes. We are independent and unrestricted in our advice. We are not tied to specific products, providers or investment solutions, which allows us to recommend what is most appropriate for your circumstances. This independence is an important part of ensuring advice remains objective and aligned with your best interests.
Success is measured by how well your plan supports the life it was designed for. This means assessing whether your portfolio behaves in line with expectations, whether your long term objectives remain achievable, and whether you feel confident in the decisions being made. It is not about chasing the highest returns, but about delivering outcomes that are consistent, reliable and aligned with your goals.